Bless you, ALDO

Sunday, February 15, 2009

It seems that people generally like to complain when shitty things happen, not excluding me of course. For instance, I was pissed when my flight was delayed an hour from Houston to Cleveland yesterday and I also pissed when TSA took my coconut lime verbana body lotion, and, even more pissed when they chucked my Aveda brilliance hair cream. That stuff costs money.

Well, enough about complaining. You know what makes me happy? When I have an amazing customer service experience. Nothing makes me more happy than wanting to share customer service that may rival Nordstrom's right now - ALDO.

See, I've never really been a huge fan of ALDO because I think it's over priced and I can usually find better deals on Nine West or BCBG at Marshall's. However, when I was strolling through the mall and saw 50% off boot sale sign, I absolutely had to enter to see if I could score any great deals for my size 9.5-10 feet.

Editor's note: I refuse to pay full price for ANYTHING these days. Nope, won't do it. I want a sale on everything I buy.

Holy amazing deals and customer service from my new friend named Amanda. Not only did she keep showing me boots that would fit my oversized calves, but after 1.5 hours of debating between 3 pairs, she called 6 stores to track these down, ordered me this pair online and is having another pair delivered to the store this week.

I can truly appreciate someone who goes the extra distance knowing she doesn't make commission and when all is said and done, my total will only be around $160.

Now, let's hope they all fit and I'm also going to keep my eyes peeled for the black Tobie or Cassella boots to go on sale.


Lil' Woman said...

See a good place and customer service person like that will keep me coming back to that store...if someones rude I will usually never shop there again, or atleast find a different branch.

alexa - cleveland's a plum said...

they may have good customer service but there shoes suck. they look cool and cute but they always end up falling apart on me after a few wears.


but hey, if they are on sale.